ESPN is streaming more than 200 college basketball games on Facebook over the next week. It’s the first time the self-proclaimed Worldwide Leader in Sports has turned to the world’s dominant social network to deliver live content. The streams of conference tournament games — precursors to the real “Big Dance” tournament later this month — … Continued
Foursquare Users, Despite Badge, Do Not Love the Windows Phone
Foursquare has started doling out a new “I Love Windows Phone” badge. The problem is that many of its recipients don’t seem to understand how they ended up with it. “Not sure how. I’m an Apple girl,” tweeted one user who received the badge. “How did I do this with a Blackberry?,” tweeted another. Others … Continued
LG’s MWC 2012 booth tour (video)
MWC’s over for this year, but while all those HDTVs, tethered phones and Android costumes are lovingly stored for the next big tech event, we reckon you need to feel what the biggest mobile event of the year encompasses. So we braved another packed product booth to give you a taste of what the week’s … Continued
Apple’s plans for Netflix killer turning studios, networks away?
The iPhone maker is reportedly trying to launch a streaming video service by the end of the year, but so far, studios and television networks aren’t playing nice. Rumors have cropped up over the last few months, suggesting Apple is working on a streaming-video service to compete with Netflix. But according to a new report, … Continued
Why Is Twitter’s Logo Named After Larry Bird?
You know that blue Twitter bird that’s always popping up these days? Well, the little guy’s got a name. It’s Larry. Larry the Bird. As in, Larry Bird, the Hall of Fame basketball player. This tidbit most recently came to light earlier this week, thanks to a tweet from Ryan Sarver, a platform and API … Continued
SugarSync for Android updated, adds enhanced sharing and on-the-go file management
Not long after handing its Android application a video-friendly refresh, SugarSync’s back with more updated goodies. Now, the sweet Dropbox adversary is stuffing version 3.5.1 with some productivity and social-driven bits. The rejuvenated app, which won’t ask anything of your wallet, is boosting its sharing features by allowing you to handout contacts, files and folders … Continued
Twitter Surrenders One User’s Data to Police Investigation
Three months after being subpoenaed by a Boston district attorney, Twitter has handed over user data from one account that tweeted data allegedly obtained by hacking into police websites. The district attorney of Suffolk County had subpoenaed Twitter in December, requesting “all available subscriber information” for @p0isAn0N, @OccupyBoston, #BostonPD and #d0xcak. The subpoena also included … Continued
How to Maintain Traditional Customer Service in the Social Media Age
Duke Chung co-founded Parature in 2000, with a vision to provide superior customer support software accessible via the Internet. Today, Parature’s Software-as-a-Service (SaaS) product suite supports millions of end users worldwide. You’ve been monitoring your Facebook wall and Twitter pages, responding to customer inquiries. But what are the next steps you should take to stay … Continued









